Privacy policy

Last updated November 8, 2026

This policy covers busiestbakes.com, run by Busy B & Brownies, a home-based bakery in Fayetteville, North Carolina ("we", "us").

What we collect, and why

• When you order: your name, phone number, what you ordered, your pickup day, window and spot, and any note you add. For delivery or shipping, we also collect your address. We use this to bake your order, get it to you, and reach you if something comes up.
• When you pay: checkout runs on Stripe's secure payment page. Stripe collects your card or wallet details and the email address for your receipt. We only get back whether the payment went through, so we never see or store your card number.
• When you message us: your name, the email or phone number you give us, the topic, the event date if you add one, and your message. We use these only to reply to you.
• Where you came from: if you arrived from one of our links (like an Instagram post or a flyer), we note that link with your order or message, so we know which posts actually work.
• Visit stats: we count page views, taps on menu items and where visits come from, along with the device type (phone, tablet or computer). To count unique visitors without cookies, we use a scrambled code that changes every day and can't be traced back to you. Your IP address is not saved.
• Spam protection: to stop floods of fake orders and messages, we keep a brief, scrambled counter per connection. It can't be turned back into an IP address, and it's deleted within an hour.

What stays in your browser

We don't set cookies for shoppers. Your browser keeps three small things on your own device: your bag, so it survives a refresh; a note that you've already seen the drop pop-up, so it doesn't keep showing; and, for the current visit only, which link brought you here. You can clear these anytime by clearing your browser's site data. The only cookie on the site is the sign-in cookie for the owner's back office.

Who else handles it

We use a few trusted services to run the shop. Each one gets only what it needs to do its job:

• Stripe processes payments (Stripe's privacy policy).
• Cloudflare hosts the site and its database (Cloudflare's privacy policy).
• Google carries the email alert the bakery gets for each new order or message (Google's privacy policy).
• The shipping carrier gets your name and address if you choose shipping.

We don't sell, rent or trade your information, and we don't share it with advertisers. We'd only disclose it if the law requires us to.

Texts and calls

If you give us your phone number, we may call or text you about your order or message, for example if a pickup time changes. We won't add you to marketing texts unless you ask to be on them.

How long we keep it

We keep order records for as long as we need them for our business and tax records. We keep messages for as long as we need them to help you. Visit stats are kept as totals, like "40 visits from Instagram on Tuesday".

Your choices

You can ask us what we have about you, ask us to fix it, or ask us to delete it. We'll delete it unless we have to keep an order record for taxes. Just send us a message or text the number on our site.

Kids

Our site is for adults placing orders. We don't knowingly collect information from children under 13. If you think a child has sent us their info, message us and we'll delete it.

Keeping it safe

The whole site runs over an encrypted connection (HTTPS). Only the owner can sign in to see orders and messages, using a private passphrase. Payment details stay with Stripe.

Changes

If we change how we handle your information, we'll update this page and the date at the top.

Questions

Ask us anything through the contact form. See also our terms of sale.